Sampark
SAMPARK - UNIFIED CONTACT CENTER (HELP DESK SOLUTION)
MOONWALKERS CONSULTANTS associated with Sampark Brand for, Customer Help Desk and other Communication Solutions. Our solutions are reliable, robust, and scalable. Extensive domain expertise & knowledge helps us to develop and deliver.
We have a team of professionals with multi-disciplinary skills. Headquartered in New Delhi, we have Branch / Site Offices in other cities of India viz.; Hyderabad, Bangalore, Chennai & Mumbai.
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Inbound
Our world-class fully integrated Inbound call center solution delivers an intelligent call center routing experience with an inbuilt CRM.
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Outbound
Our hi-tech Outbound call center solution backed by a powerful Outbound Dialer helps you boost customer engagement rate surprisingly.
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Dialer
Our advance Inbound and Outbound Dialer solution help you handle a large volume of calls efficiently and generate high-quality leads and thereby increasing Call
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Automation
We aspire to make the customer feel empowered and promote self-service through all the major areas in an automated system.
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Campaigns
An easy-to-use Campaign wizard helps you stay innovative, data-driven, and proactive at the same time and deploy your resources in a quick and efficient manner.
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WFH Solutions
Our Work From Home Solutions enables your agents to maintain productivity while working remotely with their devices from the comfort of their cozy homes.
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Voice
Our Voice solutions reduce the risk of human error by automating repetitive calling to large groups of customers and also allow personalization of recorded
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Omni-Channel
Our omnichannel services help you integrate the latest technologies, and keep up with new customer experience trends.
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CRM Software
Our CRM software not only administer your interactions with your customers rather also helps you with customer retention thereby accelerating your sales growth.
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CRM Integration
Our CRM integration enables you to have an integrated and cohesive customer experience thereby increasing profitability.
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Workflow
Our effective automation solutions will help you manage your workflow in the best possible manner.
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Service
We provide our customers with the best expert assistance and unmatched customer support service.