Sampark
SAMPARK - UNIFIED CONTACT CENTER (HELP DESK SOLUTION)
MOONWALKERS CONSULTANTS associated with Sampark Brand for, Customer Help Desk and other Communication Solutions. Our solutions are reliable, robust, and scalable. Extensive domain expertise & knowledge helps us to develop and deliver.
We have a team of professionals with multi-disciplinary skills. Headquartered in New Delhi, we have Branch / Site Offices in other cities of India viz.; Hyderabad, Bangalore, Chennai & Mumbai.
Inbound
Our world-class fully integrated Inbound call center solution delivers an intelligent call center routing experience with an inbuilt CRM.
Outbound
Our hi-tech Outbound call center solution backed by a powerful Outbound Dialer helps you boost customer engagement rate surprisingly.
Dialer
Our advance Inbound and Outbound Dialer solution help you handle a large volume of calls efficiently and generate high-quality leads and thereby increasing Call
Automation
We aspire to make the customer feel empowered and promote self-service through all the major areas in an automated system.
Campaigns
An easy-to-use Campaign wizard helps you stay innovative, data-driven, and proactive at the same time and deploy your resources in a quick and efficient manner.
WFH Solutions
Our Work From Home Solutions enables your agents to maintain productivity while working remotely with their devices from the comfort of their cozy homes.
Voice
Our Voice solutions reduce the risk of human error by automating repetitive calling to large groups of customers and also allow personalization of recorded
Omni-Channel
Our omnichannel services help you integrate the latest technologies, and keep up with new customer experience trends.
CRM Software
Our CRM software not only administer your interactions with your customers rather also helps you with customer retention thereby accelerating your sales growth.
CRM Integration
Our CRM integration enables you to have an integrated and cohesive customer experience thereby increasing profitability.
Workflow
Our effective automation solutions will help you manage your workflow in the best possible manner.
Service
We provide our customers with the best expert assistance and unmatched customer support service.
